Dear valued customer, as you may know, we have had substantial issues with our service and warranty solutions for the past few months which has unfortunately been an unavoidable technical difficulties. We assure you that we have been, and are, doing everything possible to reduce the impact of the situation to all our customers.
Our service centre is now up and running again and we are now working through the back log of repairs and replacements. We endeavour to work through this quickly and efficiently, more importantly to ensure your products get back to you in a working condition.
We ask kindly that you please be further patient with this process. You can call our service centre on the number below to get an individual time frame regarding your product status.
0808-101-2102 — UK: Customers service number
Thank you once again for your patience on this matter.
Yours Sincerely, All of the Prestigio UK team.